Privacy policy

Last updated: October 17, 2026

Who is responsible
Jesneakers.nl, owned by Jay Mans, Chamber of Commerce (KvK) 99298082, is responsible for processing your personal data. Questions? Email info@jesneakers.nl.

What data we collect

  • Contact and order details: name, address, email address, phone number, order and payment confirmation.
  • Account details: if you create an account.
  • Messages: what you send us by email or through the chat.
  • Usage data: how you use our site, through cookies and similar technologies. Only with your consent, except what is needed to make the site work.

What we use it for

  • Handling your order: payment, shipping, returns and customer service. This is needed to carry out our agreement with you.
  • Newsletter and offers through Shopify Email: only if you have signed up. You can unsubscribe at any time through the link in every email.
  • Reviews: you can write a review about us on Trustpilot. Trustpilot processes that data under its own privacy policy.
  • Analytics: only with your consent through the cookie banner.
  • Security and fraud prevention.
  • Legal obligations, such as tax records.

Who we share data with

  • Shopify: our online store platform.
  • Payment providers: to process your payment.
  • PostNL and DPD: to deliver your package.

We never sell your data.

How long we keep data
No longer than necessary. We keep order and invoice data for 7 years, because the law requires it.

Your rights
You can access, correct or delete your data. You can object, restrict processing, have your data transferred or withdraw your consent. Just email us. We reply within 24 hours and handle your request within one month.

Complaints
If you're not happy with how we handle your data, you can file a complaint with the Dutch Data Protection Authority, Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

Data outside the EU
Shopify and some partners also process data outside the EU. When that happens, it's based on the European Commission's standard contractual clauses or another recognised mechanism.

Cookies
You can change your cookie preferences through "Cookie preferences" at the bottom of every page.